FAQ

Q1: Can I walk-in to the shop?

Yes you can walk-in. But take note of our opening hours. It will be best if you can pm us at our IG @muslimahdrifit or whatsapp at +6590180137 if you coming to double confirm there's people to serve you. 

Opening hours for walk-in:
Monday to Friday
10:30 - 4.00pm

Q2. Can I self-collect the Muslimah Drifits?

Yes you can self-collect  at the address below. Look for the collection box. Pls ensure you have receive your sms that it's ready for collection. If you did not receive any sms, pls pm our IG @muslimahdrifit or email me at muslimahdrifit@gmail.com

Contactless self-collect at:
Direct Contractor
69 Woodlands Industrial Park E2, Nordix
Monday to Sunday
9am to 8pm
(collect from Muslimah Drifit box)

Q3: What is your exchange policy?

All exchange items must be returned in UNWORN, UNWASHED, UNALTERED condition only. Returns must be posted within seven (7) days of receiving your order.

You may post the exchange items to:
Muslimah Drifit
69 Woodlands Industrial Park E2, Nordix
Singapore 757481

Take note there will be delivery charge of additional $4.00 in order for us to post back the exchange items. 

Q4: What should I do when I received a defect item/wrong item/missing item?

For all orders with missing, defect or wrong item, email us at muslimahdrifit@gmail.com with your order number. You may pm us at Instagram @Muslimahdrifit.

Q5: How long does it take for my parcel to reach me?

We will send all orders to Ninjavan outlets on Monday and Thursday ONLY. For Monday and Thursday, orders must be made before 3pm for the same day post out. Orders will be delivered via NINJAVAN within 1-3 days after they pick up the parcels.

Q6: What is the cost for delivery within Singapore?

We use Ninjavan pack for delivery at $4.50/pack. One pack can fit up to 6 tshirts. For orders 7pcs onwards will require additional pack.